Category: KPIs

Reflections on your Success

Deadlines, clients, bills, kids – life can be full of challenges. It’s easy to get caught up in the day-to-day and dwell on the things that aren’t going your way. But, if you are reading this, things probably aren’t all that bad. If you are a business owner, and I am not saying it’s always...

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KPIs in Focus Understanding Staff Utilization

As part of our ongoing KPIs series, we look at Staff Utilization – a key profitability driver for professional services. KPIs in Focus Driving Growth KPIs in Focus Pricing Strategies KPIs in Focus Understanding Staff Utilization KPIs in Focus Key Performance Indicators KPIs in Focus Business Budgeting In business, a utilization rate is important for firms that...

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KPIs in Focus Pricing Strategies

As part of our ongoing KPIs series, we look at Price Analysis – balancing the customer’s desire for the best price against the differentiated value provided by a service provider. KPIs in Focus Driving Growth KPIs in Focus Pricing Strategies KPIs in Focus Understanding Staff Utilization KPIs in Focus Key Performance Indicators KPIs in Focus...

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KPIs in Focus Driving Growth

Zumifi would welcome the opportunity to assist in establishing Key Performance Indicators that will allow you to keep your company on a solid foundation. We’ll strategize different types of KPIs to create accountability in your business and keep the focus on the things that can impact your goals and future growth. KPIs in Focus Driving...

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KPIs in Focus Business Budgeting

As part of our ongoing series on KPIs, we look at the budget process – planning for 2023 by reviewing your 2022 actuals and looking at future growth opportunities and the costs associated with their pursuit. KPIs in Focus Driving Growth KPIs in Focus Pricing Strategies KPIs in Focus Understanding Staff Utilization KPIs in Focus...

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Measuring Client Profitability

  As part of our ongoing KPIs series, we look at Measuring Client Profitability – who are your stars & who are your drains? As your business grows and your customer base expands, you’ll find more profitable customers than others. Many factors contribute to the profitability of a client. Non-Billable Hours – How many non-billable hours...

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